Last Updated: January 2025

Terms and Conditions

Please read these terms carefully before using our AI-powered call center services. Your use of our services signifies your acceptance of these terms.

1. Service Terms

By accessing and utilizing the services provided by oo7 AI, you acknowledge and agree to adhere to these terms and conditions. Our platform is specifically designed to enhance customer interactions through advanced AI technology, which includes but is not limited to automated responses, data analysis, and personalized customer engagement. You understand that the effectiveness and performance of these services may vary based on multiple factors, including but not limited to the nature of the inquiries, the volume of interactions, and the specific configurations of the AI systems employed.

2. Usage Rights

The AI agents and technology provided by oo7 AI are licensed to you, not sold. You are granted a limited, non-exclusive, non-transferable license to utilize our services solely for your internal business operations. This license permits you to access and use the services as intended, but you are prohibited from modifying, distributing, or creating derivative works based on our services without obtaining prior written consent from oo7 AI. Any unauthorized use may result in the termination of your access to our services.

3. Data Processing

oo7 AI processes data in strict accordance with our Privacy Policy and applicable data protection laws. This encompasses the collection, storage, and utilization of personal data to deliver our services effectively. As a user, you are responsible for ensuring that you possess the necessary rights and permissions to share any data with us. We commit to handling your data with the utmost care and in compliance with all relevant legal requirements to protect your privacy and rights.

4. Limitation of Liability

To the maximum extent permitted by law, oo7 AI shall not be liable for any indirect, incidental, special, or consequential damages that may arise from your use of our services. This includes, but is not limited to, any loss of profits, data, or other intangible losses that may occur as a result of your reliance on our services. You acknowledge that the use of our services is at your own risk, and we recommend that you take appropriate measures to safeguard your data and interests.

5. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which oo7 AI operates. Any disputes arising from or related to these terms shall be resolved exclusively in the competent courts of that jurisdiction. By using our services, you consent to the jurisdiction of these courts and waive any objections to the venue or jurisdiction.

Data Protection

Your data is protected by enterprise-grade security measures, including encryption and access controls, to ensure confidentiality and integrity.

Fair Usage

We ensure fair and transparent pricing for all customers. Our pricing model is designed to be straightforward, with no hidden fees or unexpected charges.

Compliance

We maintain compliance with global regulations, including GDPR and CCPA, to protect your rights and ensure responsible data handling practices.